It Support Technician I

Texas Tech University

Lubbock, Texas, US
Hourly: $25.91 - $33.70 - $41.44; benefits: not sp...
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Basic hardware support
Basic software support
Troubleshoot hardware problems
** Texas Tech University is seeking an IT Support Technician I to provide technical support for hardware and software to its departments, faculty, staff, and students. The role requires strong interpersonal skills, a background in IT, and adherence to safety regulations while working on-site in Lubbock, Texas. **

Job Summary

  • The IT Support Technician I's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance.
  • Troubleshoots primarily hardware, some software, or some system problems, interfacing with central technology support areas.
  • Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all employees.

Matching Summary

Match Score: 75

** Texas Tech University is seeking an IT Support Technician I to provide technical support for hardware and software to its departments, faculty, staff, and students. The role requires strong interpersonal skills, a background in IT, and adherence to safety regulations while working on-site in Lubbock, Texas. **

Salary

Hourly: $25.91 - $33.70 - $41.44; Benefits: Not specified

Skills & Requirements

Must-have

  • basic hardware support
  • basic software support
  • troubleshoot hardware problems
  • troubleshoot software problems
  • technical duties for business operations
  • adhere to institutional policies

Nice-to-have

  • customer advocate
  • service oriented
  • time management skills
  • excellent interpersonal skills
  • plan of action
  • prioritize and execute tasks

Key Requirements

  • Bachelor's degree or equivalent experience
  • Desktop Support Certifications
  • Mac experience
  • Security Sensitive Level II position

Work Rights

Not specified

Tailored Resume

Cover Letter