Werkstudent (m/w/d) Marketing Technology & User Support
Laboratory Animal Management Association
Munich, Germany
Hybrid
1st-level support for end users
Monitoring and tracking support tickets
Feedback management for marketing tools
Serve as the first point of contact for internal inquiries and provide 1st-level support for end-users in marketing tools, particularly Adobe Workfront
Job Summary
Serve as the first point of contact for internal inquiries and provide 1st-level support for end-users in marketing tools, particularly Adobe Workfront.
Take responsibility for monitoring and tracking open MarCaps support tickets and assist in structuring demands for the global MarTech/IT team.
Gain exciting insights into a pharmaceutical site with excellent future prospects, enjoy flexible working hours, good pay, and additional benefits in a young, interdisciplinary team.
Matching Summary
Serve as the first point of contact for internal inquiries and provide 1st-level support for end-users in marketing tools, particularly Adobe Workfront.
Skills & Requirements
Must-have
1st-Level Support for End Users
Monitoring and Tracking Support Tickets
Feedback Management for Marketing Tools
Sana Maintenance and Content Updates
Microsoft Office Suite Proficiency
Nice-to-have
Service-oriented demeanor
High initiative and self-motivation
Conceptual thinking and structured work approach
Interest in Marketing Operations
Key Requirements
Ongoing studies in Marketing, Business Informatics, Media/Communications, UX/UI, or comparable
High affinity for (marketing) technologies and digital tools