Account Manager, Emea

Bluefishai

Remote
Remote
Enterprise-level client support
Saas and marketing technology experience
Manage strategic customer accounts
Manage day-to-day relationships with your account lead for a set of strategic customer accounts, ensuring high levels of satisfaction and engagement

Job Summary

  • Manage day-to-day relationships with your account lead for a set of strategic customer accounts, ensuring high levels of satisfaction and engagement.
  • Act as a strategic partner to mid- and senior-level customer stakeholders, helping them understand and apply product capabilities to meet their goals.
  • Collaborate cross-functionally with your account lead, product, support, marketing, and sales teams to deliver a seamless customer experience.

Matching Summary

Manage day-to-day relationships with your account lead for a set of strategic customer accounts, ensuring high levels of satisfaction and engagement.

Skills & Requirements

Must-have

  • Enterprise-level client support
  • SaaS and marketing technology experience
  • Manage strategic customer accounts
  • Drive account growth and retention
  • Cross-functional collaboration
  • Monitor account health and risks
  • Support renewal and upsell efforts

Nice-to-have

  • AI-driven marketing platforms experience
  • Martech stacks knowledge
  • Digital media solutions experience
  • Startup-ready mentality
  • Bias toward action

Key Requirements

  • 3-5 years of experience in account management
  • Experience managing enterprise customers
  • Strong communication and presentation skills
  • Comfortable working with data and analytics
  • Ability to manage multiple accounts and deliverables
  • Native French and native English language skills

Work Rights

Not specified

Tailored Resume

Cover Letter