It Support Specialist Ii

Astreya GmbH

Denver, Colorado, United States
Base: $19.22 - $30.35 usd (hourly); bonus/equity: ...
Fully remote
G-suite administration experience
Simple mdm experience
Experience supporting slack
The IT Support Analyst will resolve technical problems to keep client employees productive and secure in a primarily Apple environment

Job Summary

  • The IT Support Analyst will resolve technical problems to keep client employees productive and secure in a primarily Apple environment.
  • Responsibilities include installing hardware, providing remote and in-person support, managing cloud services like G Suite and Okta, and maintaining AV technology for Zoom rooms.
  • The company offers comprehensive benefits including medical, dental, vision, 401k, paid time off, and tuition reimbursement.

Matching Summary

The IT Support Analyst will resolve technical problems to keep client employees productive and secure in a primarily Apple environment.

Salary

Base: $19.22 - $30.35 USD (Hourly); Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401k, PTO included

Skills & Requirements

Must-have

  • G-suite Administration experience
  • Simple MDM Experience
  • Experience supporting Slack
  • Experience supporting Okta
  • Zoom conference room experience
  • Atlassian JIRA/Confluence experience

Nice-to-have

  • Salesforce administration experience
  • Programming languages knowledge
  • Database knowledge
  • Exceptional interpersonal skills
  • Customer service orientation

Key Requirements

  • Associate's degree or equivalent
  • 3 to 5 years related experience
  • Desktop and server OS familiarity

Work Rights

Not specified

Tailored Resume

Cover Letter