Cmi Leader For Fd Offer

Schneider Electric

Bangalore, India
Onsite
Low voltage products expertise
Customer issue resolution
Quality crisis management
Lead Customer Major Issues linked to the scope of offers, eliminating dissatisfaction by ensuring customer issues are well managed and ultimately prevented

Job Summary

  • Lead Customer Major Issues linked to the scope of offers, eliminating dissatisfaction by ensuring customer issues are well managed and ultimately prevented.
  • Resolve at least 90% of critical issues related to CMI and BRE within a 30-day timeframe and track/report monthly.
  • Demonstrate Schneider Electric's values and build trust over time, transforming difficult situations into opportunities.

Matching Summary

Lead Customer Major Issues linked to the scope of offers, eliminating dissatisfaction by ensuring customer issues are well managed and ultimately prevented.

Skills & Requirements

Must-have

  • Low voltage products expertise
  • Customer issue resolution
  • Quality crisis management
  • IEC/IS standards knowledge
  • Digital communication integration

Nice-to-have

  • Customer oriented
  • Agile and flexible
  • Team player
  • Collaborative behavior
  • Multicultural environment

Key Requirements

  • 15 years overall experience
  • Minimum 5 years relevant experience
  • Technical background in Electromechanical domain
  • Problem solving expert (8D, 5Why, QRQC)

Work Rights

Not specified

Tailored Resume

Cover Letter