Enterprise Service Desk Senior Technician (siprnet)

Logistics Specialist Jobs In Norfolk

Norfolk, VA, USA
Base: $20.26; bonus/equity: not specified; benefit...
Hybrid
Advanced troubleshooting techniques
Servicenow proficiency
Remote access tools experience
CACI is seeking a Senior Enterprise Service Desk Technician for their hybrid position supporting the Department of the Air Force. The role involves complex issue diagnosis, documentation, and utilizing ServiceNow, requiring a minimum of two years of technical experience and a DoD Secret Clearance

Job Summary

  • CACI is transforming IT services for the Department of the Air Force.
  • You will diagnose complex technical issues and enhance customer experience.
  • Join a culture of integrity and continuous growth with comprehensive benefits.

Matching Summary

Match Score: 85

CACI is seeking a Senior Enterprise Service Desk Technician for their hybrid position supporting the Department of the Air Force. The role involves complex issue diagnosis, documentation, and utilizing ServiceNow, requiring a minimum of two years of technical experience and a DoD Secret Clearance.

Salary

Base: $20.26; Bonus/Equity: Not specified; Benefits: Comprehensive benefits offered

Skills & Requirements

Must-have

  • Advanced troubleshooting techniques
  • ServiceNow proficiency
  • Remote access tools experience

Nice-to-have

  • Collaborative team-oriented environment
  • Passionate about IT support
  • Flexible work schedule

Key Requirements

  • 2-6 years technical experience
  • Must obtain DoD Secret Clearance
  • Ability to obtain CompTIA Security+ certification

Work Rights

Not specified

Tailored Resume

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