Manager Inside Sales Support - Midwest

Home Depot

Remote, US
Base: $85 - $95; bonus/equity: not specified; bene...
Inside sales support leadership
Customer service and escalations
Performance improvement plans
Leads Inside Sales Support teams providing transactional and relationship-driven support to Outside Sales Representatives serving managed account customers

Job Summary

  • Leads Inside Sales Support teams providing transactional and relationship-driven support to Outside Sales Representatives serving managed account customers.
  • Responsible for critical activities including quoting, order processing, and post-sales fulfillment, directly contributing to customer loyalty and sales growth.
  • Drives improvements in service delivery and sales outcomes by collaborating cross-functionally with market-specific sales teams, ensuring a customer-focused sales mindset and strong team performance.

Matching Summary

Leads Inside Sales Support teams providing transactional and relationship-driven support to Outside Sales Representatives serving managed account customers.

Salary

Base: $85 - $95; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Inside Sales Support leadership
  • Customer service and escalations
  • Performance improvement plans
  • Talent planning and development
  • Sales performance management
  • Cross-functional collaboration

Nice-to-have

  • Customer-back thinking
  • Data-driven decision making
  • Boundaryless leadership
  • Entrepreneurial mindset
  • Relationship building

Key Requirements

  • Minimum 2+ years of previous related work experience
  • Minimum 2+ years of previous leadership experience
  • Must be 18 years of age or older
  • Legally permitted to work in the United States

Work Rights

Legally permitted to work in the United States

Tailored Resume

Cover Letter