Client Services Representative | Central Or Eastern Time Zone | Remote

Sedgwick Australia Pty Ltd

Remote
Base: $65,000-$75,000; bonus/equity: not specified...
Fully remote
Manage client accounts
Monitor procedures and processes
Ensure consistent service delivery
Manage accounts of locally assigned programs including monitoring procedures and processes that impact customer satisfaction; and to ensure consistency in service delivery

Job Summary

  • Manage accounts of locally assigned programs including monitoring procedures and processes that impact customer satisfaction; and to ensure consistency in service delivery.
  • Educates the client on loss data - drivers of cost impacting assigned programs.
  • We offer a diverse and comprehensive benefits package including: Three Medical, and two dental plans to choose from.

Matching Summary

Manage accounts of locally assigned programs including monitoring procedures and processes that impact customer satisfaction; and to ensure consistency in service delivery.

Salary

Base: $65,000-$75,000; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package offered

Skills & Requirements

Must-have

  • Manage client accounts
  • Monitor procedures and processes
  • Ensure consistent service delivery
  • Educate client on loss data
  • Act as primary client contact

Nice-to-have

  • Collaborative environment
  • Thrive on delivering great work
  • Caring culture
  • Work-life balance

Key Requirements

  • Bachelor's degree preferred
  • Three (3) years of related experience
  • One (1) year as an Account Coordinator
  • Three (3) years adjuster experience
  • Workers compensation, liability, or disability claims management knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter