Otisline – Agent Call Center (trilingue)

Otis

Fribourg, Switzerland
Not specified; not specified; competitive social b...
Trilingual proficiency in french german italian
Experience handling emergency repair calls
Ability to coordinate technical field interventions
The role involves responding to incoming client calls regarding maintenance, repairs, and general information with professionalism

Job Summary

  • The role involves responding to incoming client calls regarding maintenance, repairs, and general information with professionalism.
  • Candidates will coordinate technical interventions with field teams while ensuring rigorous follow-up of cases in the internal system.
  • Otis offers a complete training program on tools and processes along with opportunities for professional development within a global leader.

Matching Summary

The role involves responding to incoming client calls regarding maintenance, repairs, and general information with professionalism.

Salary

Not specified; Not specified; Competitive social benefits package mentioned

Skills & Requirements

Must-have

  • Trilingual proficiency in French German Italian
  • Experience handling emergency repair calls
  • Ability to coordinate technical field interventions

Nice-to-have

  • Previous call center or customer service experience
  • Strong problem-solving skills under pressure
  • Proficiency with CRM systems and internal tools

Key Requirements

  • Fluency in French, German, and Italian (oral and written)
  • No specific years of experience required but confirmed experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter