The Market Delivery Assistant Manager is primarily responsible for ensuring Delivery Customer Satisfaction through service and quality control standards
Job Summary
The Market Delivery Assistant Manager is primarily responsible for ensuring Delivery Customer Satisfaction through service and quality control standards.
This position oversees a market-based Administrative Service Associate team responsible for supporting final mile delivery operations including performance monitoring and issue resolution.
The role requires extensive knowledge of home delivery operations and the ability to lead others to deliver business results in a fast-paced environment.
Matching Summary
The Market Delivery Assistant Manager is primarily responsible for ensuring Delivery Customer Satisfaction through service and quality control standards.
Skills & Requirements
Must-have
Bachelor's Degree in Operations or related field
6 years of relevant experience
Knowledge of home delivery operations
Financial statement analysis skills
Team leadership and supervisory responsibilities
Nice-to-have
Effective problem solving abilities
Change leadership skills
Continuous improvement mindset
Strong coaching conversation skills
Cross-functional collaboration experience
Key Requirements
Bachelor's Degree in Operations, Supply Chain, Business Administration
At least 6 years of relevant experience
Supervisory experience including hiring and terminating staff