Technical Operative

315

Incident management for networks
24x7 rotating shift roster
Technical investigations and support
As a Network Technical Operative, you will perform world class incident management to meet customer expectations and regulatory requirements in a dynamic 24x7 shift environment

Job Summary

  • As a Network Technical Operative, you will perform world class incident management to meet customer expectations and regulatory requirements in a dynamic 24x7 shift environment.
  • The role involves providing specialised technical support for detection, investigation, and rectification of incidents across customer and internal networks.
  • Employees benefit from flexible work arrangements, 16 weeks paid parental leave, professional development programs, and discounted Telstra products and services.

Matching Summary

As a Network Technical Operative, you will perform world class incident management to meet customer expectations and regulatory requirements in a dynamic 24x7 shift environment.

Skills & Requirements

Must-have

  • incident management for networks
  • 24x7 rotating shift roster
  • technical investigations and support
  • customer network service assurance
  • operational support for power incidents

Nice-to-have

  • critical thinking skills
  • problem solving skills
  • high level of customer service
  • knowledge of HVAC systems
  • knowledge of standby diesel generators
  • understanding of communications networks

Key Requirements

  • incident management experience
  • knowledge in AC and DC power systems
  • ability to work 24x7 rotating shifts

Work Rights

Not specified

Tailored Resume

Cover Letter