Implementation Specialist, Ucaas / Ccaas

BCM One

Blue Bell, Pennsylvania, United States
Hybrid
Ucaas and ccaas solutions
Product demonstrations and presentations
Partner onboarding and setup
Serve as a trusted technical resource for UCaaS and CCaaS solutions, supporting both internal teams and external reseller partners

Job Summary

  • Serve as a trusted technical resource for UCaaS and CCaaS solutions, supporting both internal teams and external reseller partners.
  • BCM One is a leading telecom provider of NextGen Communications and Managed Services with an exciting growth story.
  • We are committed to creating an environment that fosters accountability, innovation, and teamwork.

Matching Summary

Serve as a trusted technical resource for UCaaS and CCaaS solutions, supporting both internal teams and external reseller partners.

Skills & Requirements

Must-have

  • UCaaS and CCaaS solutions
  • Product demonstrations and presentations
  • Partner onboarding and setup
  • Technical liaison for engineering
  • Customer lifecycle support
  • VoIP, SIP, call flows, queues, routing

Nice-to-have

  • Thrives in fast-paced environment
  • Curiosity and adaptability
  • Team-based approach
  • Commitment to diversity and inclusion

Key Requirements

  • 2+ years UCaaS, VoIP, telephony experience
  • Exposure to CCaaS solutions
  • Bachelor’s degree preferred
  • Must live and be authorized to work in the United States

Work Rights

Must live and be authorized to work in the United States

Tailored Resume

Cover Letter