Client Services Consultant

CEREBRAL PALSY ALLIANCE

Ryde, NSW, Australia
Exceptional remuneration; tax-free meal benefit va...
Hybrid
Strong customer service experience
Call centre or medical reception background
Excellent administrative and organisational skills
This role involves managing client relationships, connecting clients with appropriate services, and supporting customer service functions within the Cerebral Palsy Alliance

Job Summary

  • This role involves managing client relationships, connecting clients with appropriate services, and supporting customer service functions within the Cerebral Palsy Alliance.
  • The position requires a candidate with proven experience in customer service environments, strong administrative skills, and the ability to prioritize tasks effectively to meet KPIs.
  • Employees receive exceptional benefits including a tax-free meal card valued at $2,650 per year, flexible working arrangements after six months, and comprehensive leave policies.

Matching Summary

This role involves managing client relationships, connecting clients with appropriate services, and supporting customer service functions within the Cerebral Palsy Alliance.

Salary

Exceptional remuneration; Tax-free meal benefit valued at $2,650/year; Additional benefits include paid parental leave and well-being allowance

Skills & Requirements

Must-have

  • Strong customer service experience
  • Call centre or medical reception background
  • Excellent administrative and organisational skills
  • Ability to work towards KPIs
  • Proficiency in Microsoft suite

Nice-to-have

  • Experience with Salesforce CRM systems
  • Empathy and compassion for clients
  • Commitment to inclusive work environment
  • Ability to build trust-based relationships

Key Requirements

  • Proven experience in customer service
  • Call centre or medical reception environment experience
  • Strong organisational and time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter