Client Experience Team Member

LINNAEUS Group

Cambridgeshire, United Kingdom
Base: £9,913.00 py; bonus/equity: not specified; b...
Onsite
Greeting clients and pets
Communicating with vets and nurses
Processing payments and invoices
DWR Veterinary Specialists is recruiting for a part-time Client Experience Team Member, working 15 hours per week across 5 days

Job Summary

  • DWR Veterinary Specialists is recruiting for a part-time Client Experience Team Member, working 15 hours per week across 5 days.
  • Main responsibilities include greeting clients and pets, communicating with veterinary staff, managing accounts, and arranging appointments.
  • Benefits include extensive online CPD, career progression, staff discounts, life assurance, and a comprehensive wellness program.

Matching Summary

DWR Veterinary Specialists is recruiting for a part-time Client Experience Team Member, working 15 hours per week across 5 days.

Salary

Base: £9913.00 per annum; Bonus/Equity: Not specified; Benefits: 5 weeks holiday + bank holidays + birthday leave, Extensive free online Linnaeus CPD program, Career progression opportunities, Staff discount schemes, Life Assurance, Enhanced sickness pay, Enhanced equal family leave, E-car salary sacrifice scheme, Employer contribution pension scheme, Wellness program including: Employee assistance program, Eyecare voucher scheme, Free annual Flu jab, Cycle to work scheme, Recruitment referral reward scheme.

Skills & Requirements

Must-have

  • Greeting clients and pets
  • Communicating with vets and nurses
  • Processing payments and invoices
  • Managing appointments
  • Handling phone and electronic enquiries
  • Maintaining patient clinical records

Nice-to-have

  • Warm and friendly manner
  • Commitment to excellence
  • Passion to achieve purpose
  • Inclusive and diverse culture

Key Requirements

  • Part-time permanent role
  • 15 hours per week
  • Monday to Saturday, 9am-12pm

Work Rights

Not specified

Tailored Resume

Cover Letter