The Customer Support Agent position at an agency in Chile involves providing support for AI-driven financial services, specifically retirement plans. Candidates must be customer-oriented and fluent in English, with responsibilities including addressing inquiries via phone, email, and live chat, as well as troubleshooting technical issues
Job Summary
Become part of a dynamic team supporting the latest AI-driven technology in the financial services industry, helping clients manage and optimize their retirement plans.
Provide prompt, accurate, and support via phone, email, and live chat, ensuring a positive experience for English speaking customers.
Utilize Zendesk, Aircall, and internal CRM systems for tracking, managing, and resolving customer interactions.
Matching Summary
Match Score: 75
The Customer Support Agent position at an agency in Chile involves providing support for AI-driven financial services, specifically retirement plans. Candidates must be customer-oriented and fluent in English, with responsibilities including addressing inquiries via phone, email, and live chat, as well as troubleshooting technical issues.