Customer Service Representative Portuguese & Spanish & English - Full Time

Skechers U.S.A., Inc

Not specified
Fluent in portuguese, spanish, and english
Experience with excel pivot tables and macros
Wholesale b2b customer account management
Skechers U.S.A., Inc. is seeking a full-time Customer Service Representative fluent in Portuguese, Spanish, and English to support their Wholesale B2B clients in Portugal and Spain. The role involves managing customer accounts, processing orders, and ensuring high levels of customer satisfaction through various customer service interactions

Job Summary

  • This role is responsible for managing all matters related to wholesale clients in Portugal and Spain.
  • The position requires monitoring order flows, managing high volumes of calls, and ensuring the highest level of customer service.
  • Candidates must work in accordance with SOXX policies and procedures while collaborating with Financial, Marketing, and Sales departments.

Matching Summary

Match Score: 85

Skechers U.S.A., Inc. is seeking a full-time Customer Service Representative fluent in Portuguese, Spanish, and English to support their Wholesale B2B clients in Portugal and Spain. The role involves managing customer accounts, processing orders, and ensuring high levels of customer satisfaction through various customer service interactions.

Skills & Requirements

Must-have

  • Fluent in Portuguese, Spanish, and English
  • Experience with Excel Pivot Tables and Macros
  • Wholesale B2B customer account management
  • Order monitoring and logistics support
  • SOXX compliance adherence

Nice-to-have

  • Strong numerical and data entry skills
  • Ability to interpret operational documents
  • Collaboration with Finance and Marketing teams
  • High volume call center experience

Key Requirements

  • Proficiency in Word, Excel, and Outlook
  • Intermediate English proficiency required
  • Accuracy in alpha and numeric data entry

Work Rights

Not specified

Tailored Resume

Cover Letter