Specialist, Technical Account Management

Checkout

Shanghai, China
Hybrid
Api-based integration methods
Payments industry regulations
Front and back end technologies
In Enterprise Technical Account Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment solutions and delivering exceptional service with your technical expertise and strong interpersonal skills

Job Summary

  • In Enterprise Technical Account Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment solutions and delivering exceptional service with your technical expertise and strong interpersonal skills.
  • Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss.
  • We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one.

Matching Summary

In Enterprise Technical Account Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment solutions and delivering exceptional service with your technical expertise and strong interpersonal skills.

Skills & Requirements

Must-have

  • API-based integration methods
  • Payments industry regulations
  • front and back end technologies
  • Payments technology knowledge
  • English and Chinese language proficiency

Nice-to-have

  • Results-oriented approach
  • customer satisfaction focus
  • industry trends awareness
  • emerging technologies awareness

Key Requirements

  • 3 years of experience in analytical or technical role
  • Experience managing internal and external stakeholders
  • Bachelor's degree or equivalent practical experience
  • Familiarity with technical frameworks (3DS, SCA, AVS, MIT)
  • Familiarity with API-based integration methods
  • Familiarity with front and back end technologies
  • Excellent communication and interpersonal skills
  • Knowledge of payments technology, compliance standards, and security protocols

Work Rights

Not specified

Tailored Resume

Cover Letter