Event Staff Supervisor (on Call - Part Time)

ASM Global

San Juan, Puerto Rico
**
High school degree required
Customer service background preferred
Bilingual english spanish skills
** ASM Global is seeking an Event Staff Supervisor (On Call - Part Time) for the Coliseo de Puerto Rico. The role involves ensuring guest satisfaction, managing event staff compliance, and addressing guest concerns during events. **

Job Summary

  • The position is responsible for ensuring guest satisfaction and addressing complaints while supervising event staff compliance with company policies.
  • Candidates must possess excellent communication skills to direct customer inquiries and resolve high-tension situations involving unruly guests.
  • The role requires open availability to work setups and events on an ongoing basis including weekends, evenings, and holidays.

Matching Summary

Match Score: 75

** ASM Global is seeking an Event Staff Supervisor (On Call - Part Time) for the Coliseo de Puerto Rico. The role involves ensuring guest satisfaction, managing event staff compliance, and addressing guest concerns during events. **

Skills & Requirements

Must-have

  • High School Degree required
  • Customer service background preferred
  • Bilingual English Spanish skills
  • Flexible availability for weekends evenings holidays
  • Ability to handle high tension situations

Nice-to-have

  • Associate's Degree or higher desirable
  • 1-year related experience in event operations
  • Basic knowledge of computer systems
  • Professional presentation and work ethic
  • Strong problem solving and organizational skills

Key Requirements

  • High School Degree required
  • Bilingual English/Spanish proficiency
  • Customer service background preferred
  • Flexible schedule availability
  • No specific certifications required

Work Rights

Not specified

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