Ferguson exists to make customers’ complex projects simple, successful, and sustainable while providing best-in-class products and services across multiple industries
Job Summary
Ferguson exists to make customers’ complex projects simple, successful, and sustainable while providing best-in-class products and services across multiple industries.
Sales Support Representatives work onsite at local branches supporting customer needs, ensuring personalized service, and coordinating deliveries.
The company offers a holistic benefits package including health, dental, vision, paid time off, life insurance, 401(k) with match, mental health coverage, paid parental leave, and associate discounts.
Matching Summary
Ferguson exists to make customers’ complex projects simple, successful, and sustainable while providing best-in-class products and services across multiple industries.
Salary
Base: $17.77 - $29.92 hourly; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) match, mental health coverage, paid parental leave
Skills & Requirements
Must-have
Customer service and sales support
Use of CRM and phone systems
Timely quotations and accurate sales orders
Coordinate deliveries for customers
Ability to upsell products
Nice-to-have
Experience in plumbing, HVAC or trades
Highly motivated and customer oriented
Ability to build relationships
Ability to work in fast-paced environment
General digital literacy including Microsoft Office
Key Requirements
0-3 years sales or customer service experience preferred
Ability to quickly learn product knowledge and processes
Proven ability to respond quickly and make timely decisions