Client Service Analyst - Bilingual Speaker (mandarin)

Armaokchapter

Makati, Metro Manila, Philippines
Fluent in mandarin language required
Bachelor's degree or equivalent experience
Ms office proficiency required
The role provides first-line technical, functional, and product support to ING Business clients in Asia covering payments settlements

Job Summary

  • The role provides first-line technical, functional, and product support to ING Business clients in Asia covering payments settlements.
  • Candidates will act as an advisory resource on ING Channel portal functionalities and manage channel maintenance following global procedures.
  • The position requires a bilingual professional capable of interacting with global business partners and colleagues across various geographies.

Matching Summary

The role provides first-line technical, functional, and product support to ING Business clients in Asia covering payments settlements.

Skills & Requirements

Must-have

  • Fluent in Mandarin language required
  • Bachelor's degree or equivalent experience
  • MS Office proficiency required
  • First line support for ING Business clients
  • Client driven approach essential

Nice-to-have

  • Experience in Payments and Cash department
  • Ability to work under pressure
  • Superior attention to details
  • Results driven self-starter
  • Flexible and open-minded team player

Key Requirements

  • Fluency in Mandarin is mandatory
  • Bachelor's degree or equivalent experience
  • Proficiency in MS Office applications

Work Rights

Not specified

Tailored Resume

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