Guest Services Executive

122

Bengaluru, KA, India
On-site
3-5 years hospitality management experience
Luxury hotel or corporate hospitality background
Leadership of front-of-house operations teams
JLL is seeking a Guest Services Executive in Bengaluru, KA, to oversee and enhance hospitality operations, ensuring high standards of service and guest experience. The ideal candidate will have substantial experience in luxury hospitality management, particularly in corporate environments, and will be responsible for managing various aspects of guest services and hospitality operations

Job Summary

  • This role empowers you to shape the future of real estate by delivering world-class hospitality services and advisory solutions.
  • You will oversee daily luxury hospitality operations across lobby reception areas, meeting rooms, and communal spaces while ensuring impeccable presentation.
  • The position requires managing complex visitor experiences, coordinating high-profile events, and leading vendor relationships to maintain premium service standards.

Matching Summary

Match Score: 85

JLL is seeking a Guest Services Executive in Bengaluru, KA, to oversee and enhance hospitality operations, ensuring high standards of service and guest experience. The ideal candidate will have substantial experience in luxury hospitality management, particularly in corporate environments, and will be responsible for managing various aspects of guest services and hospitality operations.

Skills & Requirements

Must-have

  • 3-5 years hospitality management experience
  • Luxury hotel or corporate hospitality background
  • Leadership of front-of-house operations teams
  • Management of VIP and executive guest experiences
  • Proficiency in visitor management and booking systems

Nice-to-have

  • Ritz-Carlton or Forbes service standards training
  • Multilingual capabilities for global demographics
  • ServSafe or food safety certifications
  • Knowledge of LEED or WELL Building Standards
  • Experience with sustainable hospitality practices

Key Requirements

  • Bachelor's degree in Hospitality Management or related field
  • Minimum 3 years in leadership roles managing hospitality teams
  • Proven track record in five-star hotels or premium corporate environments
  • Experience implementing service excellence programs and innovations

Work Rights

Not specified

Tailored Resume

Cover Letter