Care Advisor - Remote

Sharecare Inc

Fully remote
Excellent verbal and written communication skills
Ability to work in a distraction free remote environment
Experience working with microsoft office suite
Sharecare is the leading digital health company helping people unify and manage their health in one place

Job Summary

  • Sharecare is the leading digital health company helping people unify and manage their health in one place.
  • The Care Advisor serves as a liaison to guide families through the caregiver search, interview, and hiring process while ensuring satisfaction.
  • This role requires maintaining strict confidentiality and documenting interactions accurately in the EHR system within a fast-paced environment.

Matching Summary

Sharecare is the leading digital health company helping people unify and manage their health in one place.

Skills & Requirements

Must-have

  • Excellent verbal and written communication skills
  • Ability to work in a distraction free remote environment
  • Experience working with Microsoft Office Suite

Nice-to-have

  • Empathetic guidance for members during care journey
  • Goal-driven problem solver with high attention to detail
  • Previous healthcare experience preferred

Key Requirements

  • High school diploma or equivalent required
  • At least one year of productivity based customer service experience
  • Minimum 2 years customer service experience if not productivity based

Work Rights

Not specified

Tailored Resume

Cover Letter