Application Support Engineer

OCBC

Production stability
Incident management
Problem management
Application Support Engineer is a technical SME function within Application Services team and provides the delivery of excellent Application Services for users globally for Wealth Management (Private and Premier Banking) in the Group

Job Summary

  • Application Support Engineer is a technical SME function within Application Services team and provides the delivery of excellent Application Services for users globally for Wealth Management (Private and Premier Banking) in the Group.
  • The role is required to perform analyze, manage, and respond to queries from the user community, resolving the production incidents, providing oversight on business batches that run daily and supporting the development team with system changes.
  • We offer a competitive base salary, a suite of holistic, flexible benefits, community initiatives, and industry-leading learning and professional development opportunities.

Matching Summary

Application Support Engineer is a technical SME function within Application Services team and provides the delivery of excellent Application Services for users globally for Wealth Management (Private and Premier Banking) in the Group.

Skills & Requirements

Must-have

  • production stability
  • incident management
  • problem management
  • Java/J2EE
  • Microsoft .Net
  • SAS technologies
  • SQLServer/Oracle/PostgreSQL

Nice-to-have

  • customer-centric approach
  • continuous learning
  • cross-functional collaboration
  • zero-defect mind-set

Key Requirements

  • 5+ years of work experience
  • Degree in Computer Science or related discipline
  • Experience in supporting Production Support initiatives
  • L3 Development skills would be an advantage
  • T24/TAP experience would be beneficial

Work Rights

Not specified

Tailored Resume

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