Customer Service Agent (0-uren)

Instabee

Amsterdam, Netherlands
Base: €14.71ph (21 + ), €12.00ph (19-20), €10.00ph...
On-site
Good dutch and english communication skills
Willingness to work day, evening, and weekend shifts
On-site presence in amsterdam required
Instabee is seeking a Customer Service Agent to join their Amsterdam team, focusing on supporting customers and drivers through various communication channels. The position offers flexible scheduling ideal for students and requires proficiency in Dutch and English

Job Summary

  • The role involves helping customers with delivery issues, supporting drivers on routes, and communicating via chat and phone.
  • Employees can choose their own shifts from a flexible schedule including days, evenings, and weekends.
  • The position offers a competitive hourly wage based on age, along with pension and travel expense reimbursement.

Matching Summary

Match Score: 75

Instabee is seeking a Customer Service Agent to join their Amsterdam team, focusing on supporting customers and drivers through various communication channels. The position offers flexible scheduling ideal for students and requires proficiency in Dutch and English.

Salary

Base: €14.71/hr (21+), €12.00/hr (19-20), €10.00/hr (18); Bonus/Equity: Not specified; Benefits: Collective pension, travel reimbursement

Skills & Requirements

Must-have

  • Good Dutch and English communication skills
  • Willingness to work day, evening, and weekend shifts
  • On-site presence in Amsterdam required

Nice-to-have

  • Previous customer service experience
  • Empathetic and solution-oriented mindset
  • Ability to handle high-pressure situations calmly

Key Requirements

  • Fluency in Dutch and English
  • Availability for various shift patterns
  • No remote work option; must be on-site

Work Rights

Not specified

Tailored Resume

Cover Letter