Technical Data Customer Support Operations - Fleet Management (m/f)

Airbus Commercial Aircraft

Toulouse, France
Technical data customer support
Fleet management operations
Customer queries analysis
The team supports airlines, lessors, and MROs worldwide by providing up-to-date technical documentation throughout the aircraft lifecycle

Job Summary

  • The team supports airlines, lessors, and MROs worldwide by providing up-to-date technical documentation throughout the aircraft lifecycle.
  • Responsibilities include analyzing customer queries, managing customer relationships, and contributing to business performance and project activities.
  • Airbus offers attractive financial rewards, work-life balance initiatives, comprehensive wellbeing support, and extensive individual development opportunities.

Matching Summary

The team supports airlines, lessors, and MROs worldwide by providing up-to-date technical documentation throughout the aircraft lifecycle.

Skills & Requirements

Must-have

  • Technical Data Customer Support
  • Fleet Management operations
  • Customer queries analysis
  • Internal stakeholder interfaces
  • Customer satisfaction and proximity

Nice-to-have

  • Customer knowledge capitalization
  • Subcontractor performance monitoring
  • Proactive information sharing
  • Continuous process improvement contribution
  • Flexible working arrangements

Key Requirements

  • Bachelor’s degree or higher
  • Professional experience in aeronautical industry
  • Customer Support experience
  • Aircraft systems understanding
  • Negotiation level English (C1)

Work Rights

Not specified

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