Sales Support Representative

Ferguson PLC

Pittsburgh, PA, United States
Base: $18.71 - $29.92 hourly; bonus/equity: bonus ...
Onsite
Customer relationship management (crm) system usage
Timely quotations and accurate sales orders
Coordinate customer deliveries
Ferguson exists to make customers’ complex projects simple, successful, and sustainable by providing best-in-class products and services across multiple industries

Job Summary

  • Ferguson exists to make customers’ complex projects simple, successful, and sustainable by providing best-in-class products and services across multiple industries.
  • Sales Support Representatives work onsite to support sales associates by determining the best products and solutions, ensuring personalized customer service, and coordinating deliveries.
  • Ferguson offers a holistic benefits plan supporting mental, physical, and financial well-being, including health coverage, paid time off, 401(k) match, mental health benefits, and inclusive enhancements.

Matching Summary

Ferguson exists to make customers’ complex projects simple, successful, and sustainable by providing best-in-class products and services across multiple industries.

Salary

Base: $18.71 - $29.92 hourly; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, paid parental leave, associate discounts

Skills & Requirements

Must-have

  • Customer relationship management (CRM) system usage
  • Timely quotations and accurate sales orders
  • Coordinate customer deliveries
  • Respond quickly to customer needs
  • Use phone system effectively
  • Sales and customer service experience

Nice-to-have

  • Experience in plumbing, HVAC, or trades
  • Salesforce experience
  • Ability to upsell
  • Highly motivated and customer service oriented
  • Ability to build relationships
  • Adapt well in fast-paced environment
  • General digital literacy including Microsoft Office

Key Requirements

  • 0-3 years sales or customer service experience preferred
  • Ability to make timely decisions
  • Ability to quickly learn product knowledge and processes

Work Rights

Not specified

Tailored Resume

Cover Letter