Automation Support Professional (wichita, Ks Or Kansas City, Mo)
Abbott
Wichita, KS, US
Base: $31.75 – $63.55ph; bonus/equity: not specifi...
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Level i and level ii phone support
Hardware and software troubleshooting
Customer experience and retention
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Abbott is seeking an Automation Support Professional for a remote position, requiring candidates to live in Wichita, KS, or Kansas City, MO. The role focuses on providing technical support and enhancing customer experience for automation solutions, with responsibilities that include troubleshooting, service support, and training.
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Matching Summary
Match Score: 75
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Abbott is seeking an Automation Support Professional for a remote position, requiring candidates to live in Wichita, KS, or Kansas City, MO. The role focuses on providing technical support and enhancing customer experience for automation solutions, with responsibilities that include troubleshooting, service support, and training.
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Salary
Base: $31.75 – $63.55/hour; Bonus/Equity: Not specified; Benefits: Free medical coverage, high employer retirement contribution, tuition reimbursement
Skills & Requirements
Must-have
Level I and Level II phone support
Hardware and software troubleshooting
Customer experience and retention
Service contract sales responsibilities
Proactive system performance maintenance
Nice-to-have
Strong relationship building skills
Competitive landscape analysis
Account-specific lab strategy development
Customer self-sufficiency training
Key Requirements
Bachelor's degree or equivalent relevant experience
5 or more years of Field Service Engineer experience
Must reside in Wichita, KS or Kansas City, MO area