Application Support Engineer

THE EDGE CONTRACTING SERVICES PTE. LTD.

Singapore, Singapore
Not specified
Hands-on application support experience
Azure cloud services troubleshooting
Adobe experience manager (aem) support
THE EDGE CONTRACTING SERVICES PTE. LTD. is seeking an Application Support Engineer to manage and resolve production issues in web, mobile, and kiosk environments. The role emphasizes deep troubleshooting and ownership of incidents, particularly within Azure cloud services and Adobe Experience Manager

Job Summary

  • This role involves owning and resolving production incidents end-to-end across web, mobile, and kiosk environments.
  • The engineer will perform deep troubleshooting on Azure services including App Services, Functions, and SQL.
  • Candidates must have strong problem-solving skills to analyze logs and implement long-term fixes for recurring issues.

Matching Summary

Match Score: 85

THE EDGE CONTRACTING SERVICES PTE. LTD. is seeking an Application Support Engineer to manage and resolve production issues in web, mobile, and kiosk environments. The role emphasizes deep troubleshooting and ownership of incidents, particularly within Azure cloud services and Adobe Experience Manager.

Skills & Requirements

Must-have

  • Hands-on application support experience
  • Azure cloud services troubleshooting
  • Adobe Experience Manager (AEM) support
  • Root cause analysis and debugging
  • SQL query execution for validation
  • API failure investigation
  • ITIL incident and problem management

Nice-to-have

  • High traffic digital platform experience
  • Familiarity with monitoring tools
  • Experience in fast-paced environments
  • Knowledge of security concepts like certificates

Key Requirements

  • Production environment application support experience
  • Exposure to Adobe Experience Manager (AEM)
  • Understanding of ITIL processes
  • Strong communication skills for cross-functional collaboration

Work Rights

Not specified

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