Responsibilities include responding to all Business Security Operations Center communication requests and alarm signals appropriately and executing life safety processes and procedures in a central station environment under supervision
Job Summary
Responsibilities include responding to all Business Security Operations Center communication requests and alarm signals appropriately and executing life safety processes and procedures in a central station environment under supervision.
Make outgoing phone calls and dispatch proper authorities.
Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Matching Summary
Responsibilities include responding to all Business Security Operations Center communication requests and alarm signals appropriately and executing life safety processes and procedures in a central station environment under supervision.
Skills & Requirements
Must-have
Respond to alarm signals
Handle inbound phone calls
Operate BSOC equipment
Customer service atmosphere
Disaster recovery tasks
Analytical skill set
Microsoft Office Suite
Nice-to-have
Self motivated problem solver
Good organizational skills
Team environment ability
Positive customer experience
Key Requirements
High school diploma or equivalent
College degree preferred
Experience with 911 Dispatching or Emergency Communications strongly preferred
Successful completion of critical skills tests
Competency to perform disaster recovery tasks
Demonstrated verbal and written communication skills, 30 wpm
Successful completion of 4 week on the job training