Praktikum / Werkstudent:in Customer Engagement & Community Management (x/f/m)

Doctolib GmbH

Berlin, Germany
Internship: €1,900pmnth (m + atory) or €2,425pmnth...
Hybrid (2-3 days in-office/week for praktikum; 1-2 days in-office/week for werkstudent:in)
German c2 proficiency
English c1 proficiency
Full-time university enrollment
Doctolib GmbH is seeking a Praktikant:in or Werkstudent:in for Customer Engagement & Community Management in Berlin, starting June 2026. The role involves engaging with the community, moderating content, and analyzing feedback to enhance user satisfaction

Job Summary

  • Doctolib is seeking a student or intern to foster community engagement and ensure customer satisfaction within their healthcare platform.
  • The role involves moderating community discussions, analyzing user feedback to identify trends, and creating targeted content to strengthen brand loyalty.
  • Candidates will receive structured onboarding, a sponsored travel ticket, flexible hybrid work arrangements, and opportunities to work remotely from abroad.

Matching Summary

Match Score: 85

Doctolib GmbH is seeking a Praktikant:in or Werkstudent:in for Customer Engagement & Community Management in Berlin, starting June 2026. The role involves engaging with the community, moderating content, and analyzing feedback to enhance user satisfaction.

Salary

Internship: €1,900/month (mandatory) or €2,425/month (voluntary); Part-time: €15/hour; Benefits: Travel ticket sponsorship, health insurance, 28 vacation days

Skills & Requirements

Must-have

  • German C2 proficiency
  • English C1 proficiency
  • Full-time university enrollment
  • Content creation experience
  • Customer engagement skills

Nice-to-have

  • Interest in healthcare sector
  • Creative writing abilities
  • Project management initiative
  • Flexible problem-solving
  • Tone adaptation skills

Key Requirements

  • Must be enrolled full-time at a university
  • Minimum 6-month availability for internship
  • Minimum 1-year availability for Werkstudent role
  • German language level C2 required
  • English language level C1 required

Work Rights

Must have valid German student status

Tailored Resume

Cover Letter