The Technical Success Manager acts as the technical champion for largest enterprise customers to drive adoption and value realization
Job Summary
The Technical Success Manager acts as the technical champion for largest enterprise customers to drive adoption and value realization.
This role involves guiding customers through onboarding, managing mutual activity plans, and ensuring committed consumption levels are met.
Candidates must possess strong technical expertise in Kubernetes, Cloud platforms, and observability tools while communicating complex concepts to diverse audiences.
Matching Summary
The Technical Success Manager acts as the technical champion for largest enterprise customers to drive adoption and value realization.
Skills & Requirements
Must-have
Kubernetes expertise required
Cloud platform knowledge AWS Azure GCP
Observability platforms experience
Programming language proficiency Java Python SQL
SaaS customer success framework experience
Nice-to-have
MEDDPICC sales framework familiarity
Strong relationship building skills
Proactive solution-oriented mindset
Collaborative team player attitude
Continuous learning culture appreciation
Key Requirements
Experience in Pre-Sales or Post-Sales technical roles
Hands-on programming experience with Java PHP .NET Ruby Node.js Python or SQL
Visa sponsorship not available for this position
Work Rights
Must have Australian work authorization; visa sponsorship not available