Competitive salary & equity; not specified; 401(k)...
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5+ years in technical support
2+ years in leadership capacity
Player-coach management style
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Replit is seeking a Premium Support Engineering Manager in Singapore to lead a team that provides high-quality technical support to both Pro users and Enterprise customers. The role emphasizes a blend of hands-on technical engagement and leadership, requiring extensive experience in technical support and team management.
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Job Summary
This role serves as a founding leader responsible for establishing how Premium Support operates, scales, and partners cross-functionally within the region.
The position requires a player-coach approach where you will directly handle complex cases while mentoring the team and setting standards for technical excellence.
Replit offers competitive salary and equity, comprehensive health benefits, flexible time off, and an autonomous work environment with quarterly team gatherings.
Matching Summary
Match Score: 75
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Replit is seeking a Premium Support Engineering Manager in Singapore to lead a team that provides high-quality technical support to both Pro users and Enterprise customers. The role emphasizes a blend of hands-on technical engagement and leadership, requiring extensive experience in technical support and team management.
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