Api Support Analyst I

Interactive Brokers Group, Inc.

Chicago, IL, United States
Base: $67,000 to $75,000 annually; bonus/equity: d...
On-site
Bachelor's degree or equivalent experience
Basic understanding of programming concepts
Excellent written and verbal communication skills
This is a hybrid role requiring 4 days in the office and 1 day remote

Job Summary

  • This is a hybrid role requiring 4 days in the office and 1 day remote.
  • The analyst serves as the first point of contact for clients seeking assistance with API products via phone, chat, and tickets.
  • The company offers competitive salary, annual performance-based bonus, stock grants, and comprehensive health benefits.

Matching Summary

This is a hybrid role requiring 4 days in the office and 1 day remote.

Salary

Base: $67,000 to $75,000 annually; Bonus/Equity: Discretionary cash bonus and stock award; Benefits: 401(k) match, medical/dental/vision, lunch allowance

Skills & Requirements

Must-have

  • Bachelor's degree or equivalent experience
  • Basic understanding of programming concepts
  • Excellent written and verbal communication skills

Nice-to-have

  • Interest in financial markets and trading systems
  • Previous experience in a technical support role
  • Knowledge of financial APIs or trading systems

Key Requirements

  • Bachelor's degree or equivalent experience
  • Ability to communicate technical concepts to varying proficiency levels

Work Rights

Not specified

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