Estágio Em Experiência Do Cliente

ICL ISRAEL Ltd

Sao Paulo, Brazil
On-site
Power bi knowledge
Data logic and analysis
Excel intermediate knowledge
ICL ISRAEL Ltd is seeking a Customer Experience Intern in São Paulo, Brazil, to support complaint management through data analysis, automation, and process improvement. The role emphasizes collaboration across various internal teams and requires knowledge in data tools like Power BI and Excel

Job Summary

  • The Customer Complaints team ensures the best customer experience by analyzing and resolving quality, logistics, commercial, and fiscal deviations.
  • This role will reinforce the technology, data, and automation pillar by improving indicators, dashboards, and digital flows.
  • ICL values diversity and welcomes applications from all individuals, believing it drives innovation.

Matching Summary

Match Score: 85

ICL ISRAEL Ltd is seeking a Customer Experience Intern in São Paulo, Brazil, to support complaint management through data analysis, automation, and process improvement. The role emphasizes collaboration across various internal teams and requires knowledge in data tools like Power BI and Excel.

Skills & Requirements

Must-have

  • Power BI knowledge
  • Data logic and analysis
  • Excel intermediate knowledge
  • Complaint registration and control

Nice-to-have

  • Innovation and digitalization ideas
  • Curiosity for data modeling
  • Process automation tools familiarity

Key Requirements

  • Currently pursuing a degree in Administration, Data Engineering, Information Systems, Logistics, Foreign Trade, Marketing, or related fields
  • Power BI knowledge
  • Data logic, analysis, and information organization familiarity
  • Intermediate Excel knowledge

Work Rights

Not specified

Tailored Resume

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