Guest Experience Host

CLUB View

Pinnacle Valley, Victoria, Australia
Excellent customer service skills
Enthusiastic approach
Local area knowledge
Greeting and registering owners and guests, providing information on local attractions, and completing department-related paperwork are key responsibilities

Job Summary

  • Greeting and registering owners and guests, providing information on local attractions, and completing department-related paperwork are key responsibilities.
  • The role involves generating sales appointments for sales centers and establishing rapport to ensure an exceptional guest experience.
  • Benefits include discounted hotel stays, global discounts, access to a learning platform, and shared rental accommodation.

Matching Summary

Greeting and registering owners and guests, providing information on local attractions, and completing department-related paperwork are key responsibilities.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Enthusiastic approach
  • Local area knowledge
  • Communication equipment usage
  • Sales appointment generation
  • Seamless guest transition

Nice-to-have

  • Building rapport with customers
  • Value-driven organization
  • Diversity and inclusion
  • Teamwork and support

Key Requirements

  • Previous hotel experience
  • Computer literacy
  • PMS system experience advantageous
  • Flexible schedule availability

Work Rights

Not specified

Tailored Resume

Cover Letter