Lead and evolve the post-sales organization, including Account Management, Product Support, Implementation, and Technical Account Management
Job Summary
Lead and evolve the post-sales organization, including Account Management, Product Support, Implementation, and Technical Account Management.
Embed a commercial mindset across the post-sales lifecycle, enabling teams to identify, influence, and close expansion opportunities while maintaining world-class customer outcomes.
This leader will be responsible for operational excellence and turning highly technical teams into customer-facing, revenue-driving partners.
Matching Summary
Lead and evolve the post-sales organization, including Account Management, Product Support, Implementation, and Technical Account Management.
Skills & Requirements
Must-have
Drive post-sales revenue
Transform technical teams
Commercial mindset
Revenue-driving partners
Customer growth strategy
Forecasting renewals and expansion
Nice-to-have
AI-driven initiatives
Value-based selling
Negotiation skills
Cross-functional influencer
Key Requirements
8+ years experience
5+ years in leadership roles
Proven success driving revenue
Experience transforming technical teams
Strong understanding of enterprise technical sales cycles