Hr Shared Services Representative

Penn State

Base: $34,800.00 - $50,500.00; bonus/equity: not s...
Hybrid
High degree of sensitivity handling confidential information
Accuracy and attention to detail in daily tasks
Strong customer service and communication skills
Penn State is seeking an HR Shared Services Representative to provide exceptional customer service as the first point of contact for employee HR inquiries. The role requires strong communication skills and attention to detail, with a focus on resolving various HR-related questions. The position offers a hybrid work arrangement and competitive benefits, including a significant tuition discount

Job Summary

  • The position serves as the first point of contact for employees regarding Human Resources inquiries via telephone and email.
  • Responsibilities include investigating routine to intermediate inquiries, coordinating with departments, and escalating complex issues to appropriate staff.
  • The role offers a flexible work arrangement combining remote and on-campus work along with a competitive benefits package including a 75% tuition discount.

Matching Summary

Match Score: 85

Penn State is seeking an HR Shared Services Representative to provide exceptional customer service as the first point of contact for employee HR inquiries. The role requires strong communication skills and attention to detail, with a focus on resolving various HR-related questions. The position offers a hybrid work arrangement and competitive benefits, including a significant tuition discount.

Salary

Base: $34,800.00 - $50,500.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, retirement plans, paid time off, 75% tuition discount

Skills & Requirements

Must-have

  • High degree of sensitivity handling confidential information
  • Accuracy and attention to detail in daily tasks
  • Strong customer service and communication skills

Nice-to-have

  • Ability to work independently as part of a team
  • Sound judgment and discretion in referring inquiries
  • Proficiency in Office365 suite preferred

Key Requirements

  • GED or High School Diploma required
  • Authorized to work in the U.S.
  • Successful completion of background checks

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter