Manage regional service team of analytical instruments
Xrf/oes hands-on experience in cement/steel industries
5+ years customer services management experience
This role combines leadership with technical expertise to guide a team of skilled field service engineers while ensuring exceptional service delivery
Job Summary
This role combines leadership with technical expertise to guide a team of skilled field service engineers while ensuring exceptional service delivery.
You will be responsible for generating service revenue by selling service contracts and spare parts to achieve or exceed the plan in the assigned region.
The position requires strong control and process application knowledge specifically within the Cement, Steel, and Process industries.
Matching Summary
This role combines leadership with technical expertise to guide a team of skilled field service engineers while ensuring exceptional service delivery.
Skills & Requirements
Must-have
Manage regional service team of Analytical instruments
XRF/OES hands-on experience in Cement/Steel industries
5+ years customer services management experience
2+ years supervisory or leadership experience
Bachelor's degree in Mechanical/Electrical/Instrumentation
Nice-to-have
Strong communication for technical and non-technical audiences
Multilingual skills depending on location
Empathetic towards people and conflict management
Ability to develop successors and coaching plans
Influence without authority in multi-functional teams
Key Requirements
> 10 years working experience
At least 5 years customer services management experience
2+ years supervisory or leadership experience
Bachelor's degree in Mechanical, Electrical, Electronics or Instrumentation