1+ years project management experience with workday hcm payroll or financials
Workday is seeking a French-speaking Customer Success Manager based in Warsaw, Poland, to enhance customer satisfaction and drive engagement with their AI platform. The role involves overseeing customer relationships, facilitating communication between teams, and ensuring clients maximize the value from Workday's offerings
Job Summary
The role serves as a liaison between Professional Services and Production teams to oversee enterprise-level support activities.
Candidates must develop success plans outlining critical success factors and drive resolution on raised customer concerns.
Workday offers a flexible work approach requiring at least half of the time spent in-office or with customers each quarter.
Matching Summary
Match Score: 85
Workday is seeking a French-speaking Customer Success Manager based in Warsaw, Poland, to enhance customer satisfaction and drive engagement with their AI platform. The role involves overseeing customer relationships, facilitating communication between teams, and ensuring clients maximize the value from Workday's offerings.
Salary
Base: zł188,400 PLN - zł282,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work options
Skills & Requirements
Must-have
3-5 years customer facing services role
Fluency in French and English languages
1+ years project management experience with Workday HCM Payroll or Financials
Experience resolving issues at executive levels
Ability to chair meetings with executive leadership
Nice-to-have
Functional domain expertise with Financials
Account management and adoption planning experience
Collaboration across Sales Services and Product Management
Strong organizational and data analysis skills
Bachelor degree in Business or Technical field
Key Requirements
3-5+ years in customer facing services role
1+ years project management experience with Workday HCM Payroll or Financials
Fluency in French and English is essential
Bachelor degree or equivalent work experience preferred