Member Services Supervisor

Connexus Credit Union

Rib Mountain, WI, United States
Fully remote
Promote products and services
Build and sustain member relationships
Resolve member requests and questions
Connexus Credit Union is a member-focused cooperative serving members across all 50 states, returning profits through high yields and competitive rates

Job Summary

  • Connexus Credit Union is a member-focused cooperative serving members across all 50 states, returning profits through high yields and competitive rates.
  • The Member Services Supervisor role involves supporting and developing Member Services Representatives while collaborating with the Branch Manager.
  • Connexus offers an amazing benefits package including generous PTO, 401K match, excellent health insurance, and tuition reimbursement.

Matching Summary

Connexus Credit Union is a member-focused cooperative serving members across all 50 states, returning profits through high yields and competitive rates.

Skills & Requirements

Must-have

  • Promote products and services
  • Build and sustain member relationships
  • Resolve member requests and questions
  • Investigate and deescalate complaints
  • Branch operational and compliance oversight

Nice-to-have

  • Positive energy and outgoing personality
  • Holistic employee development
  • Collaboration and high performance culture

Key Requirements

  • Associate's Degree or commensurate experience
  • 1+ years sales, retail, or customer service experience
  • Prior successful sales and service experience
  • Excellent verbal communication skills
  • Ability to remain calm under pressure

Work Rights

Not specified

Tailored Resume

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