This key position serves as the primary point of contact for nearly all customers and sales representatives, handling inquiries, order processing, and invoicing
Job Summary
This key position serves as the primary point of contact for nearly all customers and sales representatives, handling inquiries, order processing, and invoicing.
Responsibilities include proactive actions such as customer approach based on trend analysis and support for promotional activities, alongside standard operational tasks.
The role emphasizes identifying issues from daily operations to promote standardization and efficiency, aiming to improve customer satisfaction through accurate and prompt responses.
Matching Summary
This key position serves as the primary point of contact for nearly all customers and sales representatives, handling inquiries, order processing, and invoicing.
Skills & Requirements
Must-have
Customer inquiry handling
Order processing and input
Invoice processing and documentation
B2B sales or sales administration experience
Telephone and digital communication skills
Nice-to-have
Proactive customer approach
Trend analysis for customer engagement
Cross-functional team collaboration
Continuous improvement mindset
Strong communication and engagement skills
Key Requirements
B2B sales or sales administration experience
Experience with system data entry, billing, sales accounting
Telephone, FAX, and email communication experience
Intermediate proficiency in Excel and Spreadsheet software