Prior fleet scheduler or service coordinator experience
Strong organizational and communication skills
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Johnson Controls is seeking a Customer Service Support Coordinator in Allentown, PA, responsible for scheduling and optimizing service work while ensuring customer satisfaction. The role requires strong organizational skills and experience in customer service, with benefits including competitive pay, career advancement opportunities, and a comprehensive benefits package.
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Job Summary
This position is responsible for the scheduling and optimization of service work to ensure all customer commitments are met.
The role utilizes automated scheduler functionality in Oracle (ACE) to assign service calls to optimal technicians based on skills and availability.
Candidates will benefit from a competitive starting pay, comprehensive benefits including medical/dental/vision, and tuition reimbursement.
Matching Summary
Match Score: 75
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Johnson Controls is seeking a Customer Service Support Coordinator in Allentown, PA, responsible for scheduling and optimizing service work while ensuring customer satisfaction. The role requires strong organizational skills and experience in customer service, with benefits including competitive pay, career advancement opportunities, and a comprehensive benefits package.
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