Klantenservicemedewerker Voor Een Spoorwegmaatschappij

Concentrix

Paramaribo, Suriname
Base: excellent salary in euro; bonus/equity: loya...
Dutch and english language proficiency
Excellent computer skills
Customer-oriented and stress-resistant
As a customer advisor at CONCENTRIX, you will assist travelers of a railway company by helping, advising, and providing service

Job Summary

  • As a customer advisor at CONCENTRIX, you will assist travelers of a railway company by helping, advising, and providing service.
  • You will handle diverse inquiries from travelers, including complaints, forgotten check-outs, and information on various ticket types via phone and chat.
  • The company offers paid full-time basic and product training, ongoing coaching, an excellent salary in EURO (payable in SRD or EURO), and a loyalty bonus.

Matching Summary

As a customer advisor at CONCENTRIX, you will assist travelers of a railway company by helping, advising, and providing service.

Salary

Base: Excellent salary in EURO; Bonus/Equity: Loyalty bonus from 3 months; Benefits: Full health insurance payment, irregularity allowance

Skills & Requirements

Must-have

  • Dutch and English language proficiency
  • Excellent computer skills
  • Customer-oriented and stress-resistant
  • Ability to work early mornings and late evenings

Nice-to-have

  • Empathy and social skills
  • Multitasking ability
  • Positive attitude and flexibility
  • Persuasion and sales skills

Key Requirements

  • Minimum age of 18 years
  • Completed secondary education or equivalent
  • Experience with computer systems
  • Own smartphone required
  • Home internet access required

Work Rights

Not specified

Tailored Resume

Cover Letter