Ctp Case Manager

56

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Claims management experience or customer service skills
Allied health experience preferred
Strong written and verbal communication skills
EML is a leading Workers Compensation and Personal Injury Claims Management business with over 4,000 dedicated employees fostering a learning culture

Job Summary

  • EML is a leading Workers Compensation and Personal Injury Claims Management business with over 4,000 dedicated employees fostering a learning culture.
  • The role involves managing a portfolio of CTP claims, collaborating with healthcare providers, and delivering excellent customer service to assist injured claimants.
  • Employees enjoy benefits including up to 16 weeks paid parental leave, flexible work-from-home options, and comprehensive learning and development opportunities.

Matching Summary

EML is a leading Workers Compensation and Personal Injury Claims Management business with over 4,000 dedicated employees fostering a learning culture.

Salary

Not specified; Generous discounts from over 350 retailers; Annual company incentive scheme plus salary reviews

Skills & Requirements

Must-have

  • Claims management experience OR customer service skills
  • Allied health experience preferred
  • Strong written and verbal communication skills
  • Stakeholder engagement and management capabilities
  • Analytical problem-solving and decision-making skills

Nice-to-have

  • Personal injury experience in alternative schemes
  • Empathetic and resilient approach to support
  • Motivational attitude for customer-centric support
  • Willingness to learn and develop professionally
  • Outcome and results-focused mindset

Key Requirements

  • Demonstrated experience in claims management OR strong customer service skills
  • Allied health experience (preferred)
  • Personal injury experience in alternative schemes (desirable)

Work Rights

Not specified

Tailored Resume

Cover Letter