Competitive base compensation; equity eligible aft...
On-site
2+ years customer service experience
Advanced computer program knowledge
Ability to work nights weekends holidays
VEG is seeking a Customer Experience Coordinator in Alexandria, VA, to enhance customer interactions and ensure exceptional service in veterinary emergency medicine. The ideal candidate will possess strong communication and organizational skills, with a commitment to customer satisfaction and a passion for animal care
Job Summary
VEG is dedicated to transforming the emergency veterinary experience by providing open-concept hospitals that handle all types of cases including exotics.
The Customer Experience Coordinator will greet customers with warmth, manage communications, and ensure seamless care experiences for patients and their owners.
Employees receive comprehensive benefits including competitive compensation, equity eligibility after one year, and significant travel stipends for professional development.
Matching Summary
Match Score: 85
VEG is seeking a Customer Experience Coordinator in Alexandria, VA, to enhance customer interactions and ensure exceptional service in veterinary emergency medicine. The ideal candidate will possess strong communication and organizational skills, with a commitment to customer satisfaction and a passion for animal care.
Salary
Competitive base compensation; Equity eligible after one year; Comprehensive health/wellness benefits starting day one
Skills & Requirements
Must-have
2+ years customer service experience
Advanced computer program knowledge
Ability to work nights weekends holidays
Comfortable with noisy environments odors
Strong multitasking in high stakes settings
Nice-to-have
Empathetic people-centric approach
High emotional intelligence
Creative problem solving skills
Humility and team collaboration
Curious nature for continuous learning
Key Requirements
2+ years customer service role experience
Availability for rotating night weekend holiday shifts
Willingness to work in noisy environment with odors