Client Service Coordinator

Marshfield Animal Hospital

Panama City, FL, US
Base: $15.00 - $17.70 hourly; bonus/equity: not sp...
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High volume client request management
Telephone and electronic communication skills
Problem resolution and follow-up
** Marshfield Animal Hospital is seeking a Client Service Coordinator to assist clients with inquiries related to Optimum Wellness Plans, billing, and services through various communication channels. The ideal candidate should have customer service experience, strong communication skills, and the ability to manage a high volume of requests. **

Job Summary

  • The Client Care Associate's primary role is to provide clients general assistance related to Optimum Wellness Plans, services, billing, and web support.
  • Banfield Pet Hospital is committed to a diverse work environment where all individuals are treated with respect and dignity.
  • The company offers a comprehensive total rewards package including health insurance, retirement plans, and paid time off.

Matching Summary

Match Score: 75

** Marshfield Animal Hospital is seeking a Client Service Coordinator to assist clients with inquiries related to Optimum Wellness Plans, billing, and services through various communication channels. The ideal candidate should have customer service experience, strong communication skills, and the ability to manage a high volume of requests. **

Salary

Base: $15.00 - $17.70 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k) match, paid time off, student debt relief (for DVMs)

Skills & Requirements

Must-have

  • High volume client request management
  • Telephone and electronic communication skills
  • Problem resolution and follow-up
  • Product and service recommendation
  • Strong active listening abilities

Nice-to-have

  • Ability to work in pet-friendly environment
  • Experience with Optimum Wellness Plans
  • Team collaboration and metric achievement
  • Mental processes for reasoning and mathematics

Key Requirements

  • High School diploma or GED required
  • Minimum one year of customer service experience
  • Associate's degree preferred
  • Excellent communication skills required

Work Rights

Not specified

Tailored Resume

Cover Letter