Customer Service Representative, Hvac

AIG Australia

Jeffersonville, IN, United States
Hybrid
Excellent written and verbal communication
Customer-oriented skills
Effective interpersonal skills
Our HVAC Accounts Customer Service Representatives work directly with the HVAC Dealers and our Customers to ensure that the contracts are being upheld appropriately, answering questions, reviewing account history, and providing additional information as needed

Job Summary

  • Our HVAC Accounts Customer Service Representatives work directly with the HVAC Dealers and our Customers to ensure that the contracts are being upheld appropriately, answering questions, reviewing account history, and providing additional information as needed.
  • They provide a superior level of service and support both internally and externally.
  • At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you.

Matching Summary

Our HVAC Accounts Customer Service Representatives work directly with the HVAC Dealers and our Customers to ensure that the contracts are being upheld appropriately, answering questions, reviewing account history, and providing additional information as needed.

Skills & Requirements

Must-have

  • excellent written and verbal communication
  • customer-oriented skills
  • effective interpersonal skills
  • work independently and as part of a team
  • balance multiple tasks
  • organizational skills
  • positive and professional demeanor

Nice-to-have

  • enthusiasm and professionalism
  • critical thinking and active listening
  • interest in learning new things
  • positive role model for others

Key Requirements

  • Computer and software skills
  • General or technical knowledge of HVAC equipment
  • Ability to utilize online tools for research
  • Ability to stay calm and courteous

Work Rights

Not specified

Tailored Resume

Cover Letter