Customer Experience Executive

AUREUS (ANCHORPOINT) PTE. LTD.

Singapore
Not specified; benefits: medical + insurance cover...
Not specified (potentially retail hours including weekends)
2-3 years customer service experience
Availability for retail hours and weekends
Strong written and spoken english proficiency
Aureus (Anchorpoint) Pte. Ltd. is seeking a Customer Experience Executive to enhance customer service and operational excellence within their music academy, which boasts over 18,000 students. The ideal candidate should have 2-3 years of customer service experience, a strong adaptability to fast-paced environments, and a passion for fostering positive customer interactions

Job Summary

  • The role focuses on delivering exceptional customer service to over 18,000 students enrolled in Aureus Academy's music programs.
  • Candidates must thrive in a fast-paced environment while ensuring high-calibre responses to inquiries within assigned SLAs.
  • The company offers comprehensive perks including medical coverage, 14 days of annual leave, and complimentary music lessons.

Matching Summary

Match Score: 85

Aureus (Anchorpoint) Pte. Ltd. is seeking a Customer Experience Executive to enhance customer service and operational excellence within their music academy, which boasts over 18,000 students. The ideal candidate should have 2-3 years of customer service experience, a strong adaptability to fast-paced environments, and a passion for fostering positive customer interactions.

Salary

Not specified; Benefits: Medical and Insurance Coverage; Perks: 14 days Annual Leaves, Sick Leaves, Complimentary Music Lessons

Skills & Requirements

Must-have

  • 2-3 years customer service experience
  • Availability for retail hours and weekends
  • Strong written and spoken English proficiency

Nice-to-have

  • Bilingual or trilingual language skills
  • Passion for music and arts education
  • Goal-driven and adaptable personality

Key Requirements

  • 2-3 years experience in customer service field
  • Must be available for weekend shifts
  • Strong proficiency in English communication

Work Rights

Not specified

Tailored Resume

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