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Tokio Marine Insurance Singapore Ltd. is seeking an Assistant Executive for IT Technical Support, responsible for providing end-user support, managing service requests, and maintaining IT infrastructure. The ideal candidate should have at least one year of IT support experience or relevant academic background, along with strong interpersonal skills and a willingness to learn.
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Job Summary
This role provides first- and second-level IT technical support for end-users across desktops, laptops, and mobile devices.
The incumbent will manage daily Ivanti Endpoint operations including software deployment, patching, and device lifecycle management.
Candidates must be prepared to take the Certificate In General Insurance (CGI) exam if required by the company.
Matching Summary
Match Score: 75
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Tokio Marine Insurance Singapore Ltd. is seeking an Assistant Executive for IT Technical Support, responsible for providing end-user support, managing service requests, and maintaining IT infrastructure. The ideal candidate should have at least one year of IT support experience or relevant academic background, along with strong interpersonal skills and a willingness to learn.
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Skills & Requirements
Must-have
Windows OS Desktop and Server support
Ivanti Endpoint Management operations
ITSM ticketing system management
L1/L2 desktop and mobile troubleshooting
Endpoint security and compliance monitoring
Nice-to-have
Oracle and Microsoft SQL Server exposure
Process improvement and automation skills
Strong interpersonal communication abilities
Team player with multi-tasking capability
Experience with digital workplace initiatives
Key Requirements
Minimum 1 year IT support experience or fresh graduate
Diploma or Degree in IT or related discipline
Hands-on experience with Windows OS and Ivanti tools