Interact with mobile customers thru voice or livechat channel to provide accurate information about plans and services, assist in activating or cancelling their service, help in setting up or updating their account, and answer basic troubleshooting and billing concerns
Job Summary
Interact with mobile customers thru voice or livechat channel to provide accurate information about plans and services, assist in activating or cancelling their service, help in setting up or updating their account, and answer basic troubleshooting and billing concerns.
Record details of customers concern or inquiries and act in accordance to it, ensuring that required changes are made to resolve the queries of the customers.
Cross sell and promote other amaysim products and services while adhering to schedules and conforming with the account's goals and policies.
Matching Summary
Interact with mobile customers thru voice or livechat channel to provide accurate information about plans and services, assist in activating or cancelling their service, help in setting up or updating their account, and answer basic troubleshooting and billing concerns.